Do you have a passion for helping those less fortunate than you?
Learn the skills needed to enhance the living and emotional circumstances of at-risk children, youth, and families. Learn all aspects of case management, how to establish communication strategies, work with people with mental health issues, and how to build a professional practice.
If you want to build an excellent foundation for entering the Community Services & Counselling industry, the CHC50313 Diploma of Child Youth and Family Intervention is the course for you.
You will learn to
- Develop effective communication strategies
- Respond to and support client needs
- Respond to complex trauma and attachment issues
- Promote child protection
- Implement effective case management
- Work with diverse people
- Work with people who have a history of mental health issues
- Ensure legal and ethical compliance
- Practice professional reflection
Career Infomation
Community Services is one of Australia’s fastest-growing sectors, with an estimated 50,000+ new jobs to be created within the industry by 2023 (reference joboutlook.gov.au).
For career details after completing the CHC50313 Diploma of Child Youth and Family Intervention, take a look at our blog article, ‘What is a Residential Care Worker?’
new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).
Some of our articles discussing job opportunities in the sector include “Support and Lead Colleagues in Case Management Practice, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles. “
- Child, Youth, and Family Worker
- Family Support Officer
- Community Support Worker
- Housing Officer
- Youth Worker
- Youth Support Worker
- Residential Youth Worker
- Residential Care Worker
Duration
You have access to the course for 18 months, but you can complete it faster than this if you wish. Extensions are also available for purchase if you need additional time.
Delivery & Support
The course is delivered via Blended learning, combining online study with practical ‘work experience placement.
Content is delivered primarily online and includes live chat sessions and ‘virtual’ classrooms, providing you with direct access to industry experts. Attendance at the live sessions is optional but strongly recommended.
During the course, you need to locate and undertake 100 hours of ‘work experience placement with a suitable child protection service.
Subjects
There are 16 subjects in the CHC50313 Diploma of Child Youth and Family Intervention.
CHCCOM003 – Develop workplace communication strategies
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDEV003 – Analyse client information for service planning and delivery
CHCCCS004 – Assess co-existing needs
CHCMHS001 – Work with people with mental health issues
CHCCCS016 – Respond to client needs
CHCCSM005 – Develop, facilitate and review all aspects of case management
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCMHS007 – Work effectively in trauma-informed care
CHCCCS009 – Facilitate responsible behaviour
CHCPRT009 – Provide primary residential care
CHCPRT006 – Build professional practice and sectoral expertise
CHCPRT004 – Work effectively in child protection to support children, young people, and families
CHCPRT010 – Work with children and young people with complex trauma and attachment issues and need
CHCPRP003 – Reflect on and improve own professional practice
Assessment
There are no exams in the CHC50313 Diploma of Child Youth and Family Intervention.
You test your learning by completing quiz questions and open book self-paced assessment activities throughout each subject. All subjects include a free re-submission if you are not successful on your first attempt.
You will also complete a range of ‘on-the-job’ workplace-based assessments during your placement.
If you already have the skills and knowledge required to attain any (or all) of these subjects, you might like to enrol as ‘Assessment Only.’ This Recognition of Prior Learning means you don’t have to study those subjects again, instead just doing the assessments for a reduced course price. For more details, please speak with the Course Consultants.
Entry Requirements
There are no minimum education requirements to study the CHC50313 Diploma of Child Youth and Family Intervention; however, we recommend you have language, literacy, and numeracy skills sufficient to allow you to interpret documents and prepare written reports.
You also need access to an internet-connected computer for the duration of the course.
You need to be able to locate and undertake a suitable placement (see below).
To work within Community Services, you typically require a clear police check and possibly a Working with Children or Blue Card. While they are not required to enrol in the course, these may be required for placement (depending on where you locate your placement) and eventual employment, so we recommend you confirm your status prior to enrolment if you have any concerns.
Practical Placement
Several subjects require you to complete assessments within the workplace. There is no set minimum number of hours required; you just need to do enough to cover the assessments. 100 hours is usually ample.
It is your responsibility to source placement for the assessments; however, we have industry contacts in many locations and will provide you with support where possible.
Depending on where you undertake your placement, you may need to undergo a police check and hold a Working with Children or Blue Card.
$4,122
Option 1: Payment Plan
Interest-free payment plans from as little as $57 per week. Discounts apply for upfront payments and/or group enrolments. For more details, click here.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.
Sometimes all people need is a little bit of assistance and belief from others. Whether this is through counselling, advocating, or case management, you can help clients with complex needs to maintain a dignified lifestyle and receive the help they may need.
By completing this qualification, specialising in Case Management, you will learn how to work in a range of positions in the community service industry while at the same time pursuing a career that will enrich both your life and the lives of others.
This interactive, supportive course includes practical placement, so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.
You will also learn to
- Communicate effectively
- Employ counselling techniques
- Advocate on behalf of clients
- Work either one-on-one or in small groups
- Apply all aspects of case management (complex assessment and referral)
- Implement community development strategies
- Understand the impact of sociological and mental health factors on clients
Career Opportunities
Community Services is one of Australia’s fastest-growing sectors, with an estimated 50,000+ new jobs to be created within the industry by 2023 (Source: Joboutlook.gov.au).
Community Services is one of the fastest-growing sectors in Australia, with an estimated 50,000+ new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).
Some of our articles discussing job opportunities in the sector include “Support and Lead Colleagues in Case Management Practice, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles. “
- Case Manager
- Community Support Worker
- Children’s Service Worker
- Disability Support Worker
- Youth Worker
- Family Support Officer
Qualification Pathways
If you have completed the CHC42015 Certificate IV in Community Service, you may wish to continue on and undertake this Diploma. There are a number of common units of competency between the two, meaning you may only have a handful of extra units to complete to obtain the Diploma.
Further study pathways are also open to you via our articulation agreements with University.
University Pathways
Australis has partnered with Western Sydney University to create an articulation agreement for credit in the WSU Bachelor of Social Science (80cps), Bachelor of Social Work (80cps), Bachelor of Community Welfare (80cps), and Bachelor of Health Science (60cps). *80 credit points (cp) = <35% of a full 3 year course (3 year course = 240cp).
View the agreement here. Entry is subject to Western Sydney University standards.
Australis has partnered with University of Southern Queensland to create an articulation agreement for credit in the USQ Bachelor of Human Services (for up to 8 electives).
View the agreement here. Entry is subject to University of Southern Queensland standards.
Australis has partnered with Griffith University to create an articulation agreement for credit in the Bachelor of Child and Family Studies (60 cps) and Bachelor of Human Services (60 cps).
View the agreement here. Entry is subject to Griffith University standards.
Duration
You have access to the course for 18 months, but you can complete it faster than this if you wish.
Delivery & Support
The course is delivered via Blended learning, combining online study with practical ‘work experience’ placement.
Content is delivered primarily online and includes live chat sessions and ‘virtual’ classrooms, which provide you with direct access to industry experts six days a week. Attendance at the live sessions is optional but strongly recommended.
During the course, you need to locate and undertake 100 hours of ‘work experience placement with a suitable organisation.
Subjects
There are 16 subjects in the CHC52015 Diploma of Community Services.
| Unit of Competency Code | Unit of Competency |
|---|---|
| CHCLLN001 | Respond to client language, literacy, and numeracy needs |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| CHCCCS004 | Assess co-existing needs |
| CHCCSM004 | Coordinate complex case requirements |
| CHCCOM003 | Develop workplace communication strategies |
| HLTWHS004 | Manage work health and safety |
| CHCMHS001 | Work with people with mental health issues |
| CHCADV002 | Provide advocacy and representation services |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCDIV003 | Manage and promote diversity |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
| CHCCCS007 | Develop and implement service programs |
| CHCCSM006 | Provide case management supervision |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
Assessment
There are no exams when completing the CHC52015 Diploma of Community Services.
You test your learning by completing quiz questions, open-book self-paced assessment activities throughout each subject, and sometimes work placement activities and/or role-plays. All subjects include a free re-submission if you are not successful on your first attempt.
If you already have the skills and knowledge required to attain any (or all) of these subjects, you might like to enrol as ‘Assessment Only.’ This Recognition of Prior Learning means you don’t have to study those subjects again, instead just doing the assessments for a reduced course price. For more details, please speak with the Course Consultants.
Entry Requirements
We recommend you have language, literacy, and numeracy skills sufficient to allow you to interpret documents and prepare written reports in order to complete the CHC52015 Diploma of Community Services.
You need access to an internet-connected computer for the duration of the course.
If you intend to apply for a Loan or Funding option (where available) to pay for your tuition fees, additional entry criteria may apply as detailed in the Pricing Options.
To work in Community Services, you will typically require a police check and possibly a Working with Children or Blue Card. While not required to enrol in the course, they may be required for placement (depending on where you locate your placement) and eventual employment, so we recommend you confirm your status for these prior to enrolment if you have any concerns.
Funding Requirements
For eligible Queensland residents who wish to apply for funding under the Higher Level Skills Program for the CHC52015 Diploma of Community Services, you must be an Existing Worker within the Community Services industry or a parent working unpaid under the NDIS.
An existing worker means a current employee (full-time, part-time, or casual) who has a one-month or more employment relationship with their employer and who has actively fulfilled work duties for this period. Volunteers do not meet this criterion.
Practical Placement
To be assessed as competent in the CHC52015 Diploma of Community Services, you must complete 100 hours of supervised work placement in the community services industry. It is your responsibility to source your placement, but the College will assist where possible.
Depending on where you undertake your placement, you may need to undergo a police check and hold a Working with Children or Blue Card.
$4,122
Option 1: Payment Plan
Interest-free payment plans from as little as $57 per week. Discounts apply for upfront payments and/or group enrolments. For more details, click here.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
QLD Subsidies Available
Higher Level Skills is a Queensland Government initiative that provides eligible individuals with access to subsidised training in approved AQF certificate level IV and above qualifications or priority skill sets with the aim to assist individuals in securing employment, advancing their career in a priority industry, or transitioning into university.
How do I Enrol?
You can enrol and start studying anytime. To enrol:
- Phone 1300 887 991, and our Course Consultants will answer your questions and help you get started.
You may be required to provide completed documentation and Identification to complete your enrolment or complete a Core Skills assessment to help ensure the course is suitable for you.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Security Checks
As you will be working with client groups who are vulnerable and at risk, you will almost certainly require police checks and working with children checks/disability checks.
A National Police Check certificate will list any court outcomes that can be disclosed, along with pending charges. This includes any interstate matters. The certificate won’t include any restricted court outcomes, such as certain juvenile convictions.
If you have a previous conviction, please discuss this with your course consultant to determine if it will impact your ability to secure volunteer work in the community services industry.
We recommend National Crime Check at a cost of $25. https://australiscollege.nationalcrimecheck.com.au/
Reasons to study the CHC52015 Diploma of Community Services with Australis College include:
Course Content
We authored this course internally, using industry-proven practitioners who have worked in the roles that you want to do.
Always check out the course content (and learning platform) BEFORE you enrol. Is it current, contextualised, and engaging, or generic off-the-shelf content? Content quality will make or break your learning experience.
Trainer Experience
Our trainers work in the industry. They do what you want to do and will show you how it works. (Check out the trainers and assessors of other providers, make sure they are not just academics or former students but have worked in the industry and been everything from Support Officers to Case Managers).
Having a great trainer is critical to graduating with the skills and knowledge you need to succeed.
Placement Hours
We love placement – it is the best way to get real-world experience, improve your skills and increase your employability. For this reason, we recommend new entrants do as much placement as possible…but only up until they are ready to start paid employment.
There is a minimum of 100 hours of placement for the CHC52015 Diploma of Community Services, and you only need sufficient hours to complete the workplace-based assessments and any potential role-play. This differs from some providers who require 200+ hours, which is not a bad thing…unless you already have the knowledge and could instead be out there working as a paid professional.
Articulation
Our CHC52015 Diploma of Community Services has been reviewed and approved as providing credit for numerous Degrees, including the University of Southern Queensland’s Bachelor of Human Services, Western Sydney’s University Bachelor of Social Science, Bachelor of Social Work, Bachelor of Community Welfare, and Bachelor of Health Science, and Griffith University’s Bachelor of Child and Family Studies and Bachelor of Human Services.
Check the other provider’s articulation agreements. Have they had their Diploma of Community Services vetted and approved by a University?
But wait….there’s more!
Your time and your career are too important to risk with the wrong training provider. For more details on choosing a training provider, please also take a look at Why Australis?
How do I Enrol?
You can enrol and start studying anytime. To enrol:
- Phone 1300 887 991, and our Course Consultants will answer your questions and help you get started.
You may be required to provide completed documentation and Identification to complete your enrolment or complete a Core Skills assessment to help ensure the course is suitable for you.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Security Checks
As you will be working with client groups who are vulnerable and at risk, you will almost certainly require police checks and working with children checks/disability checks.
A National Police Check certificate will list any court outcomes that can be disclosed, along with pending charges. This includes any interstate matters. The certificate won’t include any restricted court outcomes, such as certain juvenile convictions.
If you have a previous conviction, please discuss this with your course consultant to determine if it will impact your ability to secure volunteer work in the community services industry.
We recommend National Crime Check at a cost of $25. https://australiscollege.nationalcrimecheck.com.au/
Reasons to study the CHC50313 Diploma of Child Youth and Family Intervention with Australis College include:
Course Content
We authored this course internally, using industry-proven practitioners who have worked in the roles that you want to do.
Always check out the course content (and learning platform) BEFORE you enrol. Is it current, contextualised, engaging, or generic off-the-shelf content? Content quality will make or break your learning experience.
Placement Hours
We love placement – it is the best way to get real-world experience, improve your skills and increase your employability. For this reason, we recommend new entrants do as much placement as possible…but only up until they are ready to start paid employment.
We do not set a minimum number of placement hours for this course, as you only need sufficient hours to complete the workplace-based assessments, approximately 100 hours. This differs from some providers who require 200+ hours, which is not a bad thing…unless you already have the knowledge and could instead be out there as a paid professional.
Articulation
Our Diploma of Child Youth and Family Intervention has been reviewed and approved as providing credit for numerous Degrees, including the University of Southern Queensland’s Bachelor of Human Services (Child and Family Studies) and Griffith University’s Bachelor of Child and Family Studies and Bachelor of Human Services.
Check the other provider’s articulation agreements. Have they had their Diploma of Child, Youth, and Family Intervention vetted and approved by a University?
But wait….there’s more!
Your time and your career are too important to risk with the wrong training provider. For more details on choosing a training provider, please also take a look at Why Australis?
