Make a change today and learn new skills by completing the Nationally Recognised CHCSS00073 Case Management Skill Set.
In this Case Management course, you will learn skills designed to improve your ability to support either clients or other community support workers. This will develop your case management abilities by assessing a client’s diverse needs, supporting their access to services, or simply advocating for them.
You will also learn how to work in a range of positions in the community service industry while specialising in the specific areas of Case Management. This will give you the skills and also the confidence to pursue a career that will enrich the lives of others.
Course Outcomes
This interactive and supportive course includes extensive trainer support from industry experts to help you achieve your goals.
You will have the chance to attend weekly live online classes and also live chat sessions. During these, you will learn additional skills that will either clarify or enhance your learning from the course. These weekly live classes and chat sessions will also allow you to ask questions and interact with fellow students.
You will learn the strategies and skills needed to provide a holistic approach to client well-being and the supervision of staff in the case management context.
In this Skill Set, you’ll learn to
- Prepare for assessment
- Determine appropriate services
- Evaluate assessment and referral processes
- Support the client to access multiple services and Monitor client progress
- Determine appropriate responses to case management in accordance with the organisation and legislative requirements
- Conduct case management meetings
- Develop appropriate and detailed case management plans
- Monitor and review casework activities and processes
- Develop and promote practice standards
- Support and lead colleagues in case management practice
- Provide practice and advice on complex cases
Case Management Career Opportunities
The Community Services industry is one of the fastest-growing sectors in Australis, with an estimated 50,000 new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).
There are also many job options in the community services sector.
Community Services is one of the fastest-growing sectors in Australia, with an estimated 50,000+ new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).
Some of our articles discussing job opportunities in the sector include “Support and Lead Colleagues in Case Management Practice, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles. “
- Case Manager
- Community Support Worker
- Children’s Service Worker
- Disability Support Worker
- Youth Worker
- Family Support Officer
Community Services Qualification Pathways
By completing the Case Management Skill Set, you will also have the option of continuing to complete either a CHC42015 Certificate IV in Community Services or CHC52015 Diploma of Community Services courses through Australis.
There are a number of units of competency in the CHCSS00073 Case Management Skill Set, which are also contained within our range of Community Services and Counselling courses. One of our team will be happy to discuss the number of credits you could apply to these courses. Any credits you are granted will also reduce the time and cost of these courses.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Duration
The CHCSS00073 Case Management Skill Set runs for four months, but you can complete it faster than this if you wish.
Delivery & Support
The course is delivered entirely online via e-learning, recorded videos, links, and downloadable tools and activities. In addition, you can attend optional periodic online group chat sessions hosted by Australian Industry experienced trainers and assessors.
Learners are required to undertake role-plays with their Assessor and have a supervisor in their community services/health field sign their third-party assessments to confirm tasks performed in the workplace.
Subjects
There are four subjects in the CHCSS00073 Case Management Skill Set.
CHCCSM004 – Coordinate complex case requirements
CHCCSM005 – Develop, facilitate and review all aspects of case management
CHCCCS004 – Assess co-existing needs
CHCCSM006 – Provide case management supervision
Assessment
There are no exams in the CHCSS00073 Case Management Skill Set.
You test your learning by completing quiz questions and open book self-paced assessment activities throughout each subject. All subjects include a free re-submission if you are not successful on your first attempt.
You may also complete a range of ‘on the job’ workplace-based assessments or role-plays.
If you already have the skills and knowledge required to attain any (or all) of these subjects, you might like to enrol as ‘Assessment Only.’ This Recognition of Prior Learning means you don’t have to study those subjects again, instead just doing the assessments for a reduced course price. For more details, please speak with the Course Consultants.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Skill Set Requirements
The industry has endorsed the Case Management Skill Set as suitable for individuals who:
- hold a qualification at Certificate III level or higher in community services or health or related field or
- have skills equivalent to the qualification requirement validated through recognition of prior learning process
Additional Requirements
We recommend you have language, literacy, and numeracy skills sufficient to allow you to interpret documents and prepare written reports.
You need access to an internet-connected computer for the duration of the course.
If you intend to apply for a Loan or Funding option (where available) to pay for your tuition fees, additional entry criteria may apply as detailed in the Pricing Options.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Option 1: Monthly Payment Plan
An interest-free payment plan of $375 per month x 4 months = $1,500.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
QLD Subsidies Available
Higher Level Skills is a Queensland Government initiative that provides eligible individuals with access to subsidised training in approved AQF certificate level IV and above qualifications or priority skill sets with the aim to assist individuals in securing employment, advancing their career in a priority industry, or transitioning into university.
How do I Enrol?
You can enrol and start studying anytime. To enrol:
- Phone 1300 887 991, and our Course Consultants will answer your questions and help you get started.
You may be required to provide completed documentation and Identification to complete your enrolment or complete a Core Skills assessment to help ensure the course is suitable for you.
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
Security Checks
As you will be working with client groups who are vulnerable and at risk, you will almost certainly require police checks and working with children checks/disability checks.
A National Police Check certificate will list any court outcomes that can be disclosed, along with pending charges. This includes any interstate matters. The certificate won’t include any restricted court outcomes, such as certain juvenile convictions.
If you have a previous conviction, please discuss this with your course consultant to determine if it will impact your ability to secure volunteer work in the community services industry.
We recommend National Crime Check at a cost of $25. https://australiscollege.nationalcrimecheck.com.au/
Reasons to study the CHCSS00073 Case Management Skill Set with Australis College include:
Course Content
We wrote the course ourselves, authored by practitioners who are not just qualified trainers but who have worked in various case management and community services roles for many years.
Always check out the course content (and learning platform) BEFORE you enrol. Is it current, contextualised, engaging, or generic off-the-shelf content? Content quality will make or break your learning experience.
Trainer Experience
Our trainers work in the industry. They do what you want to do and will show you how it works. (Check out the trainers and assessors of other providers, make sure they are not just academics or former students but have worked in the industry and been everything from Support Officers to Case Managers).
Having a great trainer is critical to graduating with the skills and knowledge you need to succeed.
But wait….there’s more!
Your time and your career are too important to risk with the wrong training provider. For more details on choosing a training provider, please also take a look at Why Australis?
Or you can enrol in individual units and PAY AS YOU GO
At Australis College, you can access single units and pay as you go. This is the most flexible way to get qualified or stay current. Speak to a Course Consultant today.
